Boost your career while helping your local hospice

John Taylor Hospice has partnered with Derby College to offer shop volunteers the chance to achieve nationally recognised qualifications.

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By joining one of the hospice’s charity shop teams, volunteers have the opportunity to gain National Vocational Qualifications (NVQs) in retail, customer service and team leading – boosting their skills and enhancing their knowledge of working in a retail environment.

Andy Care, 52, volunteers at the hospice’s Erdington High Street shop three days a week and has been a member of the team since the store opened in May 2018. He believes the courses are of real value – both to people with years of experience under their belt and those just starting out in their retail career.

Andy Care

“I’ve achieved all three Level 2 courses on offer – the Diploma in Retail Skills, Certificate in Customer Service and, most recently, the Diploma in Team Leading,” explained dad-of-four Andy from Erdington.

“I’ve really enjoyed the courses and even though I’ve worked in retail for many years it’s always good to refresh your skills, continue learning and pick up new ideas.

“I’d highly recommend the courses to those looking to get on the career ladder or to further their career. These qualifications look good to employers and when you’re applying for a job they can give you the edge over other candidates.”

The hospice, which has provided care for families across the West Midlands for over 100 years, is currently seeking retail volunteers to join its expanding network of charity shops.

Andy added: “It’s fantastic being part of the retail team, I love it. Everyone is such fun to work with, there’s banter and we’re always having a laugh.

Not only do I get to work with a friendly team with a great sense of humour, I know I’m supporting a great charity too.

If you’d like gain valuable retail experience, and achieve qualifications while making an invaluable contribution to your local community, then we’d love to hear from you.

For more information

You can find out more by dropping into one of our shops, by calling the John Taylor Hospice Volunteering Team on 0121 728 6738 or by emailing

To see where our shops are located please visit

If you can’t find the information you are looking for on our website please email us or call 0121 465 2000