Changes to data protection mean we need to ensure you are happy with the way we communicate with you.
Ticking Yes means we can continue to share all of our news about services, care and events with you - whether by post, email or telephone.
You may already be receiving news from us – our six-monthly newsletter, invitations to Light up a Life and Midsummer Reflection or updates on other events. But if you haven’t Ticked Yes and opted in to our communications we may not be able to contact you in the future.
Ticking Yes means you can support John Taylor Hospice in the way you want to. And at any time you can change those communication preferences – just let us know.
We’d love you to stay in touch so we can keep you up to date on all the amazing things we are doing here at John Taylor Hospice and how your support is helping us make every moment matter.
Here are a few questions you might want to ask:
Q: How do I let John Taylor Hospice know my communication preferences?
A: Click here to update your preferences.
Q: Why should I Tick Yes?
A: We have so many lovely stories and brilliant events we’d love to share with you. By Ticking Yes you can stay informed about how your support is helping us support other families and how you too can get involved.
Q: Will I be inundated with letters asking for money if I Tick Yes?
A: No, we don’t believe in flooding our supporters with mail. Our mail-outs include our story-packed six-monthly newsletter, invitations to events such as Light up a Life and occasional campaigns.
Q: What about if I Tick Yes to email?
A: We send a version of our six-monthly newsletter by email and again send occasional updates, invitations and campaigns.
Q: And if I Tick Yes to telephone?
A: We do not use any external companies to cold call our supporters. We may want to contact you by telephone if we have a query about a communication you make to us, a donation or an event but we would only contact you by telephone for a specific reason.
Q: I already receive mail/emails/calls from John Taylor Hospice, do I need to update my preferences?
A: New legislation means we need to be sure of your preferences so please take a moment to Tick Yes so we can ensure we are communicating in the way you want us to.
Q: I have Ticked Yes in the past, do I need to do it again?
A: The new regulations means that we may need to ask you to update your preferences more than once. If you receive any communication or click on a web page asking you to update your preferences then please do so.
Q: Will you share or sell my information?
A: No, your information is held on our secure database and is not shared or sold.
Q: If I don’t Tick Yes does that mean no-one at the hospice can contact me?
A: The new data rules are about fundraising and event information not clinical information. Our clinical teams will continue to contact you in whichever way you have agreed is most effective regardless of whether or not you Tick Yes.
Q: Can I change my mind?
Q: How do I find out more about how the hospice manages data?
Please ask us by emailing firstname.lastname@example.org