Have we gone above and beyond for you?

We’d love you to vote for our staff in our annual awards.

Our annual staff awards are back – and we’d love to hear from you if you believe one or more of our staff have gone above and beyond to help you or your loved ones.

Launched on 3 July, our Patient/Supporter Award aims to recognise our colleagues who have gone the extra mile in caring for patients, families, supporters and fellow hospice colleagues.

This is the fourth year we’ve held our Above and Beyond Awards. There are six awards in total which are all presented at our staff AGM in September – and the Patient/Supporter Award is the only one open to members of the public for nominations.

Last year’s winner of the Patient/Supporter Choice Award was Complementary Therapist Angela Vigus. She says: “I still can’t believe it. Being a complementary therapist is my dream job and I don’t feel that I really work anymore as I enjoy what I do.  Having such lovely heartfelt comments really made me think about other ways therapies can help and how to develop the complementary therapy service. Luckily for me, my patients keep giving me reasons to push myself. It has been an amazing year and I hope the next person also has an equally amazing year.”

The criteria for the Patient/Supporter Choice Award is for ‘a staff member or staff members who a patient or supporter believes has gone over and above in their care and support’. All members of the public are invited to nominate staff – and you can make as many different nominations as you would like.

Hospice CEO Penny Venables says: “Our annual Above and Beyond Awards are always an opportunity for people to recognise that special touch that our staff bring to care. This year has been truly unique in the way we have had to very quickly adapt our care because of COVID-19 and I have been so impressed with all the amazing work my hospice colleagues have put into ensuring we are still providing the very best of care despite all the difficulties.

“I am expecting to receive some wonderful nominations this year and would encourage anyone, whether one of our patients, their loved ones, a supporter or one of our volunteers, to send us a nomination by completing one of our forms. I look forward to reading all about how my colleagues have gone above and beyond for you.”

Nomination forms are available online here and need to be received by us by the closing date of Friday 14 August at 4pm. We’ll let you know the winners in late September.

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What our patients think

“The care was second to none”

“At such a heartbreaking and difficult time, the nurses and care assistants knew exactly what to do and to say – we’d have been lost without them. The care they provided for my beautiful wife was second to none and I’ll be forever grateful.”

Roger Perks

“Nothing is too much trouble”

“I can’t thank hospice teams enough. From fitting grab rails in my house and ordering a reclining bed, reviewing of all my medication, providing me with new medical equipment and even helping to organise domestic help for us at home – they’ve covered everything but are always willing to do even more.”

Jackie Bannister

“I don’t know where I’d be without them”

“The support I get is truly is invaluable and I honestly don’t know where I’d be without them. I’m able to talk openly about my illness and ask for advice and support if I need it. I’ve made some incredible friends and the hospice is a very special place full of laughter and kindness. “

Liz Warren

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