Volunteer

We are looking for enthusiastic volunteers who could spend time in our reception supporting our team of receptionists to meet, greet and direct visitors to the different parts of the hospice.

Volunteer receptionists will also answer incoming calls and transfer them appropriately. A receptionist may have to accept and sign for goods being delivered to the hospice and liaise with estates, facilities and other external contractors. As a receptionist you may also help sell some of the goods which are sold through reception, such as arts, crafts and other fundraising materials.

Attending the hospice plays a big part in enhancing the wellbeing for our patients and their relatives. Our Volunteer Receptionists are vital in ensuring that we make every moment matter for our patients.

What skills or experience do I need?

• To be enthusiastic, friendly, and polite.
• You will need to have integrity and empathy for others and must be sensitive to the needs of our patients and respectful of the confidential nature of this role.
• Confident using the telephone and when meeting and greeting visitors.
• A willingness to support colleagues and work together as a team.
• The ability to multi task and work to changing priorities.

What can John Taylor Hospice offer me as a volunteer?

• The opportunity to find out how John Taylor Hospice works and your role within the organisation, providing you with a supportive training and induction programme.
• The opportunity ‘to give something back’ to your local community and join our band of hardworking, dedicated, volunteers.
• Meeting new people, making new friends and being part of the John Taylor Hospice team.
• The ability to be able to develop new skills and interests and put them into practice or to put your existing set of skills into practice.
• Gain experience to use for your CV
• Reimbursement of your travel expenses.

Our Volunteer Receptionists usually work evenings (5-8pm) and weekends although you may be asked whether you can cover annual leave/sick leave during weekdays. Hours of work will be discussed fully with the volunteer beforehand.

We’d love to hear from you, so please contact us via our details below:

If you would like to find out more about this and would like to offer your time and skills, please do get in touch. Email: [email protected] or Tel: 0121 728 6738

As a driver’s mate you’ll help us to keep our shops in Erdington, Wylde Green, Castle Bromwich and Brownhills freshly stocked and ensure that donated items can be collected and distributed efficiently. Every donation matters and directly helps us raise funds to provide essential care for patients and their friends and family.

You will have access to one of our hospice vehicles to move stock and collect donations. You will be required to manually handle items that you are collecting and will be assisted by a driver to help handle and store donations.

If you are interested in volunteering then we will send you an application form to complete. We are obliged to ensure all our volunteers are DBS checked (Disclosure and Barring Service – formerly CRB) prior to commencement.

For more information please contact our Volunteer Resource Co-ordinator Paddy Breen on 0121 728 6738 or email [email protected]

Many of our day hospice visitors depend upon transport to reach us. By joining us as a volunteer driver you’ll be supporting patients to access the care and support they need.

We are looking for enthusiastic volunteers who could spend up to an hour and a half in the morning and the same in the afternoon, one day a week, picking up patients and taking them back home again.

We have a limited number of hospice vehicles so we are particularly interested in hearing from volunteers who could potentially use their own vehicle. A fuel mileage allowance will be paid. If you can’t use your own vehicle, please don’t let this deter you from volunteering – we’d still love to hear from you!

If you are interested in volunteering, or would like to know more about the role, please contact our Volunteer Coordinator, Paddy Breen, on 0121 728 6738 or email [email protected]

We are looking to recruit a team of committed retail volunteers who will support our shop managers to raise valuable funds for John Taylor Hospice.

We currently have shops in Erdington, Wylde Green, Castle Bromwich and Brownhills. As a retail volunteer you will support the shop managers by selling our range of stock, selecting and preparing goods for sale and creating a brilliant customer service experience.

You will have the opportunity to meet new people and make friends plus the chance to develop new skills or put your existing set of skills into practice. Retail/charity retail experience is great but is by no means essential.

Volunteers add an invaluable dimension to the work of John Taylor Hospice – we need you to help us achieve more.

If you would like to find out more then please contact our Volunteer Resource Co-ordinator Paddy Breen on 0121 728 6738 or email [email protected]

John Taylor Hospice is looking to recruit a unique group of volunteers to represent the charity in the local community and beyond.

As a Community Ambassador for John Taylor Hospice you will help to spread the word about the valuable work we do and help us reach more community groups and organisations in our local area. You will represent the hospice when meeting with local groups, community organisations and at community events, explaining how we make every moment matter for the people we care for and conveying our gratitude for their support.

Examples of the activities you could be involved with include:

• Giving talks to organisations who have supported, or who are considering, supporting the charity
• Attending cheque presentations or local events on behalf of John Taylor Hospice
• Giving school talks to classes and assemblies
• Attending local community events
• Identifying and developing potential fundraising opportunities within local community groups or businesses

For more information please contact our Volunteer Resource Co-ordinator Paddy Breen on 0121 728 6738 or email [email protected]

John Taylor Hospice is looking to recruit events volunteers to support the hospice Fundraising Team.

This is exciting opportunity for volunteers to support the Fundraising Team to run an exciting calendar of events and activities to raise money for the hospice. We simply cannot run these events without the dedicated support of volunteers and supporters from across our local communities.

The roles will vary from event to event but will include:

• Supporting with event promotion
• Registering participants and welcoming supporters
• Support with setting up and closing down events
• Collecting donations
• Marshalling
• Providing refreshments

This is a great role that allows volunteers to work flexibly around their existing commitments. We will ensure that you will get a full induction and introduction to the hospice, a full briefing before any event you attend and that you will be provided with any materials you need to fulfil your role.

For more information please contact our Volunteer Resource Co-ordinator Paddy Breen on 0121 728 6738 or email [email protected]

As an ambassador for John Taylor Hospice, you will help to spread the word about the valuable work we do and help us reach more organisations and businesses in the local area. You will represent the hospice when meeting with corporate organisations of varying sizes, explaining how we make every moment matter for the people we care for and conveying our gratitude for their support.

Examples of the activities you could be involved with include:

• Giving talks to organisations who have supported, or who are considering, supporting the charity
• Attending cheque presentations or local events on behalf of John Taylor Hospice
• Attending networking events in the business community
• Identifying and developing potential fundraising opportunities within local community groups or businesses

For more information please contact our Volunteer Resource Co-ordinator Paddy Breen on 0121 728 6738 or email [email protected]