Saying Thank You to our volunteers

John Taylor’s brilliant volunteers were thanked at a special party and awards ceremony at the hospice.

Forming part of the celebrations for Volunteers’ Week, the event featured the hospice’s inaugural Volunteer Awards which attracted 35 nominations across three categories.

More than 50 people attended the party which included volunteers who help in the Living Well Centre and In-Patient Unit, those who serve in the café and in our shops, volunteer drivers and gardeners and people who support with administration tasks and counselling.

Winning Volunteer Team of the Year was The Erdington Charity Shop Retail Team who received four nominations. The store in Erdington High Street opened in May 2018 and was the first shop launched by the hospice. The team was praised for offering ‘first class customer service and being true ambassadors for the hospice.’

Ray Petherick receives Team of the Year Award on behalf of the Erdington Shop Retail Team

Taking first place in the Extra Mile Award was Alan Whitehouse who volunteers in the Living Well Centre. Praised for being the centre’s ‘premier tea-maker and washer-upper’ Alan was also nominated for being someone who ‘undertakes extra duties without a second thought’.

Alan Whitehouse receives Extra Mile Award

Winning the Volunteer of the Year Award was Tony MacHale who offers administration support across many teams at the hospice. Tony received six nominations and was described as ‘reliable, committed, respectful, willing to help, approachable, friendly and having a great sense of humour’.

Tony MacHale receives Volunteer of the Year Award

CEO Penny Venables, who presented the awards, said: “Volunteering has a huge impact on our work across the charity – without the many hours our volunteers give we simply couldn’t make every moment matter for our patients and their families.

“We are grateful to every volunteer and would like to take this opportunity to say thank you.”

Volunteers who were nominated include:

  • Lindsey Webb
  • Peter Knight
  • The Brownhills Charity Shop Retail Team
  • Tony MacHale
  • Mark Thomas
  • The Castle Bromwich Charity Shop Retail Team
  • The Erdington Charity Shop Retail Team
  • Ken Trueman
  • The Retail Volunteer Driver Team
  • The Gardening Team
  • Jean Egginton
  • Pauline Lewis
  • Marian Copperthwaite
  • Iris Thomas
  • Christine Grew
  • The Wylde Green Charity Shop Retail Team
  • Ray Petherick
  • Alan Whitehouse

Head of Volunteering and Community Engagement Mark Jones spoke at the event and shared the results of a recent John Taylor Hospice volunteers’ survey.

“In our survey 100% of our volunteers said they enjoyed volunteering for John Taylor Hospice and 100% said they would recommend John Taylor Hospice as a place to volunteer. That was really great to see,” he said.

“During Volunteers’ Week we wanted to say a big thank you to everyone who so generously donates their time to help us and the people we support. Every volunteer is helping us make every moment matter every day.”

If you would like to know more about volunteering opportunities at the hospice please click here or contact our Volunteer Resource Co-ordinator Paddy Breen on 0121 728 6738 or email

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What our patients think

“The care was second to none”

“At such a heartbreaking and difficult time, the nurses and care assistants knew exactly what to do and to say – we’d have been lost without them. The care they provided for my beautiful wife was second to none and I’ll be forever grateful.”

Roger Perks

“Nothing is too much trouble”

“I can’t thank hospice teams enough. From fitting grab rails in my house and ordering a reclining bed, reviewing of all my medication, providing me with new medical equipment and even helping to organise domestic help for us at home – they’ve covered everything but are always willing to do even more.”

Jackie Bannister

“I don’t know where I’d be without them”

“The support I get is truly is invaluable and I honestly don’t know where I’d be without them. I’m able to talk openly about my illness and ask for advice and support if I need it. I’ve made some incredible friends and the hospice is a very special place full of laughter and kindness. “

Liz Warren

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