Staff receive Above and Beyond Awards

John Taylor Hospice staff were praised at this year’s Above and Beyond Awards.

Announced at the hospice AGM, the awards are presented to staff who are judged to have have gone the extra mile for patients, families, supporters and each other.

Now in their third year, there were more than 50 nominations across the six categories.

Four of the categories, Care for All, See the Person, Be Right First Time and Simplify the Complex, are based on the hospice values. One award is for a staff member or team who are deemed to be Outstanding Fundraisers and one category, the Patient/Supporter Choice Award, is nominated by members of the public.

Hospice CEO Penny Venables said: “I am delighted to see our Above and Beyond Awards go from strength to strength. This year the judging panel had more than 50 nominations to consider – and all of them showed us just how far so many of our award winners will go to help their colleagues, patients, families and supporters.

“A huge well done to everyone nominated – you should feel proud that your colleagues believe you go above and beyond.”

Winner of the Care for All Award was Angela Cashin whose nomination stated: “They are often mentioned in patient surveys as a shining example of what John Taylor Hospice should be about.”

Runner-up was Arron Perry whose nomination stated: “He does care for staff and definitely cares about his job.”

Also nominated in this category were Sarah Bache, Eliza Gibbons, Jan Hipkiss, Lucy Keegan, Jody Thompson, Louise Tipson, Angela Vigus and the Workforce Team.

Winner of the See the Person Award was Andrew Ray whose nomination stated: “He always takes the time out to ensure the team feel supported and rewarded in everything they do.”

The runner-up was Lisa Wall-Hayes whose nomination stated: “She strives for the best for patients and has a friendly and helpful manner.”

Also nominated in this category were Louise Allen, Sarah Bache, Kate Ellis and Clare Lewis.

Winner of the Be Right First Time Award was Ivy Ward whose nomination stated: “She is always happy to help in any circumstances, not just within her role.”

The runner-up was Lyn Hindley whose nomination stated: “She is a shining example of the organisation’s valued and leads the way in suggesting new ways of working to make things more efficient.”

Also nominated in this category were the Brand Team, Phil Murphy, Katie Roberts and Dawn Hartill.

Winner of the Simplify the Complex Award was the Workforce Team whose nomination stated: “They proactively engage with staff at all levels.”

The runner-up being Katie Roberts whose nomination stated: “This person has led on teaching, allowing information to be cascaded to staff.”

Also nominated for this category were Jimmy Cook, Tina Dixon, Lyn Hindley, Jan Hipkiss, the Hospice at Home Team, Vijaya Kane, Andrew Ray, Ann Taylor and Scott Williams.

Winner of the Outstanding Fundraiser Award was Sarah Bache who was praised for being “a fantastic ambassador for John Taylor Hospice.”

Runner-up being Marie Wilkes was praised for “throwing herself into fundraising and raising awareness of the hospice.”

Also nominated in this category were Fatima Bhamani, Emily Boate, the In-Patient Unit Team, the Living Well Centre Team and Pip Olliver.

Winner of the Patient/Supporter Choice Award was Angela Vigus. Her nomination stated: “She has made such a difference to me. She has taken the time to really get to know me and understand how my illness affects my body and my mind.”

Runner-up was Julie Bennett whose nomination stated: “All of our welfare is paramount to her and she is passionate about John Taylor Hospice.”  

Also nominated in this category were Paddy Breen, Angela Cashin, Faye Collins, Becky Davies, Bridget Dunbar, Geraldine Green, Gill Heaton, Matthew Hinton, Stephanie Jones, the Living Well Centre Team, Denise Moore, Mandy Pritchard, Irene Reynolds, Sandie Robinson and Keira Smith.

Long-service certificates were also presented to Sarah Bache, Jackie Galpin, Shantal Lavill and Rebecca Stone who have reached 15 years working for John Taylor Hospice and Irene Reynolds who has reached 20 years.

Hospice Chair Harry Turner, who presented the awards said: “I never cease to be impressed by the dedication of the staff at John Taylor Hospice. These nominations and awards show us just how hard our teams are working to ensure that every moment matters for patients, their families, supporters and their colleagues.”

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What our patients think

“The care was second to none”

“At such a heartbreaking and difficult time, the nurses and care assistants knew exactly what to do and to say – we’d have been lost without them. The care they provided for my beautiful wife was second to none and I’ll be forever grateful.”

Roger Perks

“Nothing is too much trouble”

“I can’t thank hospice teams enough. From fitting grab rails in my house and ordering a reclining bed, reviewing of all my medication, providing me with new medical equipment and even helping to organise domestic help for us at home – they’ve covered everything but are always willing to do even more.”

Jackie Bannister

“I don’t know where I’d be without them”

“The support I get is truly is invaluable and I honestly don’t know where I’d be without them. I’m able to talk openly about my illness and ask for advice and support if I need it. I’ve made some incredible friends and the hospice is a very special place full of laughter and kindness. “

Liz Warren

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