“Volunteering at the hospice has been personally, extremely rewarding.”

In our latest news story, husband and wife Colin and Carol Smith share what they love most about volunteering – and why they’d encourage others to give it a go!

Sutton Coldfield couple Colin and Carol Smith began volunteering for John Taylor Hospice (JTH) almost three years ago. Here is their story:

Colin and Carol’s story

We began volunteering in May 2018. We both love interacting with the patients, talking about their lives or their worries if they wanted to, and also playing games and joining in with quizzes. We made drinks for them plus assisting with serving their meals.

During the past year of lockdown we’ve been pursuing hobbies, and visiting our family when we can, but we have missed our work at the hospice. We have very much appreciated the calls from Mark and Karen in the Volunteering Team, and Julie in the Living Well Centre, as it made us feel we’re still part of the team. We have kept in touch with some of the other volunteers and we are looking forward to returning to JTH, if possible, in the future.

Volunteering at the hospice has been personally, extremely rewarding and we do hope that the day patients enjoy their time with us as well. ‘Every moment matters’ is a motto used at JTH and we try to encompass these values and that spirit. We love being part of an amazing team of dedicated professionals and volunteers. The pleasure of spending time with the individual patients at the Living Well Centre, all with their own wonderful characters and stories, their likes and dislikes, is so good. It’s impossible to express in words how we feel.

JTH is a wonderful place full of people who care so deeply about making the most of what precious time people have left. Such kind and caring staff contribute to the patient’s care and wellbeing throughout the hospice. It is a wonderful charitable organisation with very many dedicated people involved in its day-to-day running. To anyone thinking of volunteering at JTH we’d say ‘just volunteer and have a go!’.

Thank you for taking the time to read our story.

Best wishes

Colin and Carol Smith x

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What our patients think

“The care was second to none”

“At such a heartbreaking and difficult time, the nurses and care assistants knew exactly what to do and to say – we’d have been lost without them. The care they provided for my beautiful wife was second to none and I’ll be forever grateful.”

Roger Perks

“Nothing is too much trouble”

“I can’t thank hospice teams enough. From fitting grab rails in my house and ordering a reclining bed, reviewing of all my medication, providing me with new medical equipment and even helping to organise domestic help for us at home – they’ve covered everything but are always willing to do even more.”

Jackie Bannister

“I don’t know where I’d be without them”

“The support I get is truly is invaluable and I honestly don’t know where I’d be without them. I’m able to talk openly about my illness and ask for advice and support if I need it. I’ve made some incredible friends and the hospice is a very special place full of laughter and kindness. “

Liz Warren

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